FAQs
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@wolfofwoho.com
ORDERS
How do I place an order on your website?
To place an order, simply select the product you wish to purchase, choose the desired quantity, and add it to your cart. Then proceed to checkout, where you can enter your shipping and payment information.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure online payment options, including AfterPay.
How long does it take for my order to arrive?
Orders are usually processed within 1-2 Days and based on where you are located are delivered within 2-5 business days within the USA and 2-7 Days internationally.
How do I track my order?
You will receive a tracking number by email once your order has been shipped. You can use this number to track the status of your shipment on our order tracking page.
How can I contact customer service for assistance with my order?
You can reach us through the "Contact Us" page on our website or by email at hello@wolfofwoho.com. Our customer service team is available 7 days a week to assist with any questions or concerns.
What is your return policy?
Our range of supplements all include a full 365 day satisfaction guarantee, you can find the full details here.
All Wolf Wear & Wolf Gear claims for which are misprinted, damaged or defective must be submitted within 30 days after the product is received.
You can find full details via our Refund Policy.
SHIPPING & LOGISTICS
Do you ship internationally?
Yes, we ship to the selected countries below internationally.
USA, Canada, Mexico, Andorra, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, Sweden, United Kingdom, Australia, New Zealand, Indonesia, Macao SAR, Malaysia, Philippines, South Korea, Thailand, Vietnam
How much does shipping cost?
Shipping costs may vary depending on the size of the order and the shipping destination. You can see the shipping cost for your order during checkout before completing the purchase.
Do you offer free shipping?
Yes, we offer free US shipping on all orders. Other selected countries can ship free with orders over $150.
Can I change the shipping address for my order after it has been placed?
If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after the order has been processed.
What happens if my shipment is damaged during transit?
If your shipment is damaged during transit, please contact us immediately. We will work with you to resolve the issue and ensure that you receive your product in good condition.
How do I cancel my order?
If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that orders can be cancelled after they have been processed.
Dietary Supplement range
What is the purpose of a dietary supplement?
Dietary supplements are products that provide essential nutrients, such as vitamins and minerals, or other substances with potential health benefits to supplement the diet.
What information should I look for on a supplement label?
Look for information such as the type of supplement, the recommended serving size, the amount of active ingredients per serving, and the ingredients used in the product. Additionally, it is important to check the manufacturer or distributor information and any relevant warnings or allergy information.
Are all dietary supplements regulated by the government?
Dietary supplements are not regulated by the government to the same extent as prescription drugs, but they are subject to regulations designed to ensure their quality and safety. Our entire range of supplements are manufactured in a cGMP-certified facility, under FDA Compliance and regulations so you can trust that our supplements are of the highest quality and purity and are safe to use.
Are there any side effects associated with taking dietary supplements?
Some dietary supplements can cause side effects, especially if taken in large amounts or combined with certain medications. It is important to read the product label and consult with a healthcare provider before taking any new supplement to minimize the risk of side effects.
What information must be included on a supplement label?
A supplement label must include ingredients in descending order of proportion, net weight, manufacturer or distributor information, and any relevant warnings or allergy information.
Can a supplement label contain false or misleading information?
No, supplement labels cannot contain false or misleading information. Misrepresenting information on a product label is illegal and can result in legal consequences for the manufacturer or distributor.
What does the percentage of ingredients listed on a supplement label indicate?
The percentage of ingredients listed on a supplement product label indicates the relative proportion of each ingredient in the product. The higher the percentage, the more of that ingredient is present in the product.